Returns & Exchanges
At Everlane, we want you to love what you wear. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of the ship date for a full refund.
Start Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to send back.
Choose Refund Method
Select whether you would like an exchange, store credit, or a refund to your original payment method; please note that a $7 shipping fee applies for mail-in returns.
Prepare Your Package
Print your prepaid shipping label and place your items in their original packaging, ensuring all tags are still attached and the items are unworn.
Drop Off or Return In-Store
Take your package to any authorized carrier location or visit an Everlane retail store for a complimentary, contactless return experience.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing